Privacy Policy

1) The short version

• OmeChat does not require a user account for normal chat use.
• We process IP addresses, browser-generated fingerprints, session and client identifiers, interests, language metadata, country preferences, reports, moderation data, security logs, and operational metrics to run the service safely.
• We do not keep full chat transcripts as a normal product feature.
• We do not keep permanent video recordings as a normal part of the service.
• Video chat includes a local browser 18+ confirmation. We do not collect your birthdate, ID, or account details for that confirmation.
• Moderation screenshots are kept for about 14 days by default unless they are retained for safety, fraud prevention, or legal reasons.
• Other moderation records are kept for about 30 days by default unless they are retained for safety, fraud prevention, or legal reasons.
• Because video chat is peer to peer with STUN, the other participant may be able to infer your IP address.

2) Who controls the data and how to contact us

OmeChat controls the data.

Privacy contact: [email protected]

If you are using the service without an account, include as much detail as you can when you contact us so we can find the right records.

3) What data we process

Depending on how you use the service, we may process the following types of data:

• Your IP address and basic connection metadata.
• A browser-generated fingerprint used for matching, abuse prevention, and ban enforcement.
• Session IDs and client IDs used to connect chat sessions and route messages.
• Your chat mode, such as text or video.
• Your interests and other matching preferences.
• Browser language metadata used to present the service and support matching.
• Your selected or detected country preference, if country matching is enabled.
• Normalized referrer host data used to classify traffic as direct, search, referral, or internal without storing the full referrer URL.
• Reports, report reasons, and optional report notes.
• Moderation snapshots and their encrypted image files.
• Video-quality moderation signals, if they are used, to help detect abuse, broken sessions, or poor-quality video.
• Limited two-sided WebRTC failure diagnostics for failed video connections, including public peer IPs, retry counts, signaling and candidate summaries, and connection metadata used for troubleshooting, but not raw SDP or raw ICE candidate strings.
• Security and moderation logs, including login attempts and moderation actions.
• Aggregate operational metrics such as active user counts and service health data.

4) What we do not store as a normal product feature

• We do not store full conversation transcripts as a normal product feature.
• We do not keep permanent video recordings as a normal part of the service.
• We do not use video-quality moderation signals for face recognition or identity matching.

Other participants can still record, screenshot, or copy what happens on their own device. We cannot prevent that, so please treat every chat as potentially copyable.

5) Why we process data and what legal basis we rely on

We use the legal basis that best fits the activity and the law that applies to the request. In practice, that usually means the following:

6) How long we keep data

We keep data only as long as we need it for the reason we collected it, to comply with law, or to protect the service and its users.

7) Your data rights

Depending on where you live, you may have the right to ask us to access, delete, correct, restrict, or object to our processing of your data. You may also have the right to data portability where applicable.

If you think we processed data incorrectly, you can contact us and ask us to review it. You also have the right to complain to your local data protection authority or supervisory authority.

8) Anonymous-use limitation

We do not use accounts for normal chat use, so we sometimes need identifiers, timestamps, IP addresses, or short matching windows to locate the right records. If you ask us for access, deletion, or another privacy request, please include the approximate date, chat mode, report reference, client ID, or other details you have so we can find the right data.

9) Processors and third parties

We may use third parties that help us run the service, such as:

• Hosting and infrastructure providers that help us run the application.
• Delivery and security providers, if they are part of the deployment.
• Monitoring, logging, and observability providers, if they are used.

10) International transfers

Some providers may process data in countries outside your own. Where required, we use safeguards such as contractual protections or comparable transfer mechanisms so the data stays protected at a reasonable level.

11) Automated moderation

We may use automated systems and rule-based checks to help with spam prevention, abuse detection, moderation triage, and service reliability. Those systems support human review rather than replacing it completely. When practical, serious enforcement actions should involve human review.

If we use video-quality moderation signals, they are for safety, reliability, and abuse detection. They are not used for face recognition or identity matching.

12) Children and adults only

OmeChat is for adults only. You must be 18 or older to use this service. If you believe a minor has used the site or shared personal information here, contact us immediately.

13) WebRTC and IP exposure

Video chat on OmeChat uses direct peer-to-peer WebRTC connections with STUN servers. Because of that, the person you are matched with may be able to infer your IP address as part of the connection. If you do not want that risk, do not use video chat.

14) Contact

If you have privacy questions or want to use your rights, contact [email protected].